To clear cache on Firefox follow the steps below. If you continue to have issues please contact us.

  1. Click the Firefox menu button (three horizontal lines) and select options
  2. Select the Privacy & Security panel.
  3. In the Cookies and Site Data section, click Clear Data.
  4. Remove the check mark in front of Cookies and Site Data.
  5. With Cached Web Content check marked, click the Clear button.
  6. Close the about:preferences page. Any changes you've made will automatically be saved.

You can find more information on clearing your browser cache at the Mozilla Firefox website