Locked out after multiple sign-in attempts? We can help you get back in!

For your security, accounts are temporarily locked after 10 unsuccessful login attempts.

If your account has been locked, please wait 1 hour before trying again.

How to Regain Access

  1. Wait 1 hour for the temporary lock to expire.
  2. Select Forgot Password on the login screen.
  3. Enter your registered email address.
  4. Check your inbox for a password reset email.
  5. Open the email, select the reset link, and follow the prompts to create a new password.
  6. Return to iHeartRadio and sign in with your updated password.

Didn’t Receive the Password Reset Email?

  • Check your spam or junk folders.
  • Make sure you entered the correct email address.
  • If no email is found, you may have signed up using a different email address. Try any other email addresses you may have used.