To clear cache on Firefox follow the steps below. If you continue to have issues please contact us.

  1. Click the Firefox menu button (three horizontal lines) and choose Preferences
  2. Select the Privacy & Security panel.
  3. In the Cached Web Content section, click Clear Now.


You can find more information on clearing your browser cache at the Mozilla Firefox website http://support.mozilla.org/en-US/kb/how-clear-firefox-cache#w_clear-the-cache