To clear cache on Firefox follow the steps below. If you continue to have issues please contact us.
- Click the Firefox menu button (three horizontal lines) and choose Preferences
- Select the Privacy & Security panel.
- In the Cached Web Content section, click Clear Now.
You can find more information on clearing your browser cache at the Mozilla Firefox website http://support.mozilla.org/en-US/kb/how-clear-firefox-cache#w_clear-the-cache