Please follow these instructions if you need to switch your subscription from iHeartRadio All Access to iHeartRadio Plus. If instead, you need to cancel your subscription, please follow the instructions in this article.

Note: You will need to downgrade your subscription through whichever app store you initially signed up using.

If you signed up through iTunes & iOS App store:
On an iPad / iPhone

  • Open your Settings app on your device.
  • Tap on iTunes & App Store.
  • Select your Apple ID at the top.
  • Ensure this Apple ID is the one you signed up for your iHeartRadio subscription with.
  • Tap View Apple ID from the popup menu.
  • Enter your password.
  • If prompted select Okay.
  • Tap on the Subscriptions section
  • Tap on iHeartRadio.
  • From here you can switch to iHeartRadio Plus.
    • Note: This change will be effective at the end of your current billing cycle.



On a desktop / laptop computer

  • Open iTunes.
  • From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account.
  • Next, select View My Account.
  • Enter the password associated with your Apple ID if prompted.
  • Ensure you’re signed in with the Apple ID you signed up for your iHeartRadio subscription with.
  • On the Account Information page scroll to the Settings section.
  • To the right of Subscriptions, Click Manage.
  • Find iHeartRadio and click Edit.
  • From here you can switch to iHeartRadio Plus.
    • Note: This change will be effective at the end of your current billing cycle.



If you signed up through the Google Play Store:

On an Android device

  • Launch the Google Play Store app.
  • Ensure you are logged into the account you signed up for your subscription with.
  • Tap Menu and select Account.
  • Next, tap Subscriptions and select iHeartRadio.
  • Tap Cancel.
  • If downgrading from iHeartRadio All Access to iHeartRadio Plus you will just want to sign up for an iHeartRadio Plus subscription once the current billing cycle ends.
  • If downgrading from iHeartRadio All Access or iHeartRadio Plus to a free iHeartRadio account you don’t need to take any further action.


On a desktop / laptop computer

  • Go to play.google.com/store/account
  • Find iHeartRadio under subscriptions
  • Click View
  • On the app page select Cancel
  • If downgrading from iHeartRadio All Access to iHeartRadio Plus you will just want to sign up for an iHeartRadio Plus subscription once the current billing cycle ends.
  • If downgrading from iHeartRadio All Access or iHeartRadio Plus to a free iHeartRadio account you don’t need to take any further action.

 

If you signed up on web (www.iHeart.com):

  • Visit iHeart.com/my/settings
  • Under Subscription select Change Plan.
  • Select Switch to iHeartRadio Plus.
  • You’ll be asked to enter your billing information once more.
  • Click the Submit button to confirm your subscription.
  • This change will be effective immediately.



Note: iHeartRadio Plus is only available in the iOS and Android version of the app.

To read about subscription terms and conditions click here.