If you're using AdBlock or Adblock Plus but are having issues signing up for a free trial of iHeartRadio Plus or iHeartRadio All Access on iHeart.com, we recommend disabling it while on iHeart.com. This will allow you to continue to use AdBlock or Adblock Plus without the need to manually disable the extension when using the iHeartRadio website.

To see a guide on how to disable AdBlock or Adblock Plus for iHeart.com, click on your browser below.

AdBlock:
Google Chrome
Mozilla Firefox
Safari
Internet Explorer


Adblock Plus
Google Chrome
Mozilla Firefox

On Google Chrome using AdBlock:

1. Click on the AdBlock icon in the upper right hand corner of your browser 
2. After the drop down list appears, click on the button that says "Don't run on pages on this domain"

3. After a pop-up box appears titled "Don't run AdBlock on...", click on the button that says "Exclude"



On Google Chrome using Adblock Plus:

1. Click on the Adblock Plus logo in the upper right hand corner of your browser
2. Click on the button that says "Enabled on this site"



On Mozilla Firefox using AdBlock:

1. Click on the AdBlock logo in the upper right hand corner of your browser (A red stop sign with a white hand in the middle)
2. After the drop down list appears, click on the button that says "Don't run on pages on this domain"

3. After a pop-up box appears titled "Don't run AdBlock on...", toggle the slider to the right and click on "Exclude"


On Mozilla Firefox using Adblock Plus:

1. Click on the Adblock Plus logo in the upper right hand corner of your browser  (A red stop sign with the letters ABP in the center) 
2. Click on the button that says "Disable on iheart.com"

On Safari using AdBlock:

  1. Open up your Safari browser.
  2. Click on Safari located in the menu bar of your browser and select Preferences. The Preferences window will be displayed.
  3. Click on the Extensions button. A list of all extensions you have installed to Safari will appear.
  4. Navigate to and click on AdBlock in the list of extensions in the left pane.
  5. Clear the checkmark next to AdBlock in the Preferences window. AdBlock will then be temporarily disabled, until you decide you want the extension re-enabled.

 

On Internet Explorer using AdBlock:

  1. Open up your Internet Explorer.
  2. Click the gear icon to open Settings.
  3. Select the Manage Add-ons option on the drop-down list.
  4. Click the Toolbars and Extensions link in the left navigation pane.
  5. Right-click the AdBlock add-on name in the list, then click the Disable button.
  6. Click the Disable button in the confirmation window to disable the Adblock add-on.



If you don't see the icons on any of the browsers above check the installed Extensions in your browser to see if Adblock or Adblock Plus is installed. If you don't see Adblock or Adblock Plus but are still having trouble streaming try our other troubleshooting steps.